Director of Visitor Services

The Director of Visitor Services reports to the Chief Operating Officer and plays a key role in the senior management team overseeing the department that welcomes all visitors. The position is responsible for the operational logistics that facilitate a positive visitor experience. The Director is the liaison with Horticulture, Arts, Business Development and Marketing departments to ensure programmatic and event logistical needs on the grounds are met. The Director works closely with Facilities to coordinate smooth and efficient operations on the grounds.