Visitor Services Associate

The Museum seeks an enthusiastic and outgoing Visitor Services Associate to join the Visitor Services and Retail team. The Visitors Service Associate serves the vital role of welcoming guests from all walks of life to the Museum and connecting them to this distinctive institution.

Roles and Responsibilities:

• Directly interact with the public, providing exceptional customer service, including general museum information, policies, procedures, and working in the museum Coat Check.

• Maintain up-to-date knowledge of Museum programming, Membership benefits and events, tour topics and offerings, daily gallery closings, and all operational changes

• Assist with Retail projects such as tagging, labeling, and restocking

• Restock frontline desk materials and maintain organized workspaces in the museum shops

• Assist with check-in and admissions at public programs

• Other duties as assigned.

https://www.mcny.org/sites/default/files/2021-06/VisitorServicesAssociatePosting.pdf