The Visitor Services Associate (VSA) provides customer service to visitors of Snug Harbor, ensuring a positive experience by acting as a friendly and informed first point of contact. VSAs are stationed at critical locations throughout campus to welcome visitors, to provide information, access and support, and to direct people toward relevant programs. The VSA offers comprehensive information about the site and its programming to all visitors, looking for opportunities to provide a deeper visitor experience. This position reports to the Senior Manager, Education & Visitor Services (SMEVS), with training and supervision provided by the SMEVS and established Visitor Services Associates.
