The Education Manager (EM) is an enthusiastic, polished, detail-oriented professional playing a crucial role on the Community Impact team. Community Impact team (CI team) provides access to an open-site, offers not-to-be-missed, transformative experiences, and maintains reliable, consistent service. The highest priority is ensuring a positive visitor experience for diverse audiences. Education provides programming to students, seniors, tourists, and any group that services curious minds. While acting as a liaison with patrons, programming and security staff, the position is responsible for programs, staff scheduling and site-wide activations. The EM plays a crucial role in developing the learning agendas for staff and patrons, supervising the education team, maintaining and increasing professionalism and providing operational support. The EM is responsible for purchasing, payments, and invoice reconciliations for programs. The position also works with the Service Learning Coordinator to expand Snug Harbor’s volunteer program with a goal of increasing organizational capacity, developing skill sets and expertise throughout the community, and improving patron experience. The Education Manager reports to the Senior Director, Community Impact (SDCI).
